Frequently Asked Questions
Learn how WorkSights gives you visibility into how your business is operating, and how to use it with confidence.
No. WorkSights only received metadata. Email bodies, attachments, and internal content never leave your mail server.
WorkSights connects to your existing systems and continuously processes operational signals. It combines activity across tools, identifies patterns, and surfaces insights without requiring manual input.
Yes. All data is encrypted in transit and at rest. API tokens are encrypted in the database. Authentication is via Google or Microsoft SSO only. We have undergone Penetration Tests and have achieved SOC 2 certification. See more on our Security page.
WorkSights is a performance intelligence platform that helps leaders understand how their business is operating and make better decisions. It works continuously in the background, combining signals across your tools and surfacing what matters.
WorkSights integrates with systems such as Google Workspace, Microsoft 365, GitHub, HubSpot, Zoom, Notion, and other commonly used business tools.
WorkSights connects through secure APIs and system-level access such as audit logs.
WorkSights uses roles to control access. Members see only their own data. Managers see their direct reports. Executives can manage reporting structures. Technical Admins can set up connections but can't see team activity. Data stays within WorkSights' cloud infrastructure.
We analyze cloud-based audit logs only. We never access keystrokes, screen captures, or files. WorkSights uses a strict role-based access model to control visibility.
Signals are structured events generated by your systems, such as activity timestamps, interactions, and changes. WorkSights uses these signals to understand how work is progressing across the business.
Modern companies run across many tools, but leadership visibility has not kept up. We built WorkSights to close that gap and give leaders a clear, continuous view of how their business is actually operating.
Most integrations can be connected in minutes. Processing of activities begins in approximately 20 minutes.
Yes. WorkSights operates in read-only mode and does not modify, write, or delete any data in your connected systems. It only receives and processes system-level signals to generate insights.
Technical Admins can configure integrations and system settings without access to operational data.
WorkSights uses metadata such as timestamps, activity types, and system events. It does not process the content of messages, documents, or files.
WorkSights reduces the gap between what is happening in your business and what you know about it. Instead of relying on reports and meetings, it surfaces signals continuously so you can act earlier.
Yes, only authorized users can access data and in addition to the Roles above, each user can be blocked from logging into your account. Setup can be handled by Technical Admins who don’t have access to score data unless they’re also designated managers.
No. Setup is straightforward, but access to system-level settings may be required.
WorkSights connects to your systems through secure, encrypted APIs and system-level access such as audit logs. This allows it to receive structured activity data without interfering with system behavior or requiring changes to existing workflows.
WorkSights analyzes patterns across systems to detect trends, changes, and coordination gaps. These patterns are translated into clear, actionable insights for leadership.
WorkSights is designed for founders, CEOs, and operational leaders who need clear visibility across their business.
Yes. In most cases, admin-level access is required to enable integrations.
No. Once your systems are connected, WorkSights runs continuously in the background without requiring manual updates or reporting.
Yes. WorkSights follows the access rules defined in your connected systems.
WorkSights is built upon industry standard platforms like Postgres (Database, hosted by Supabase), NextJS (TypeScript framework from Vercel) and DBOS (Workflow orchestration, created by Postgres founder). We use GitHub for all source control and build management.
You can – but those tools provide data inside a single system and are usually built for admins. WorkSights combines signals across systems and helps you understand how work flows across the business.
Yes. You can choose which integrations to enable or disable at any time under Services.
Yes. Access can be updated or revoked at any time.
No. As per our Terms of Service (Section 4.2), you retain all rights to your data. We will never sell your data or provide it to third parties. Per our Privacy Policy (Section 2.1), we retain the right to use aggregated, anonymized data to create benchmarks, reports and other useful features in the product. For Google Workspace data in particular, the use of raw or derived user data received from Workspace APIs will adhere to the Google User Data Policy, including the Limited Use requirements
Yes. Not only are we SOC 2 certified, we only use vendors who are also SOC 2 certified. See more on our Security page.
No. WorkSights operates on top of your existing workflows and does not require any changes to how your team works.
No, not at all. There’s no software to install. Just sign up, connect your cloud platforms (like Google Workspace or Microsoft 365), and you’re ready to go.
Yes. Integrations can be removed at any time from the settings.
Yes. You need access to system-level APIs or audit logs. WorkSights includes a Technical Admin role so setup can be handled without exposing operational data.
We retain your data for 30 days in case of accidental cancellation. After that, data is purged from our databases, with backups retained for up to 90 days.
The Activity Dashboard provides a real-time view of operational activity across your connected systems. It surfaces structured signals that reflect how work is progressing, helping leaders understand what is happening across the business without checking individual tools.
Our servers are provided by Amazon Web Services (AWS) in either the US-East (Virginia) or EU-West (Ireland) for our European users.
No. WorkSights is not designed to track individual behavior. It focuses on how the business is operating across systems.
The Score reflects overall activity patterns and coordination across the business. It is not a measure of individual performance, but an aggregated signal that helps identify trends, shifts, and potential gaps in how work is progressing.
After you finish the setup, you see a confirmation of connection. WorkSights begins receiving system-level activity and starts processing signals.
Insights update continuously as new signals are processed. As more data becomes available, patterns become clearer and previous interpretations may evolve to reflect a more accurate picture.
No. WorkSights is read-only and does not modify your systems or data.
No. WorkSights works passively by ingesting data from cloud services through audit logs and APIs. There is nothing to install on user devices. You can trial and configure WorkSights without notifying the broader team until you’re ready.
Dashboards show predefined metrics. WorkSights identifies patterns across systems and surfaces signals without requiring manual analysis.
WorkSights will stop receiving data from that system and including it in reports until the connection is restored.
Some systems provide data with slight delays depending on how their APIs or audit logs work. WorkSights processes data as it becomes available, so timing may vary across integrations.
Yes. You can reconnect integrations at any time.
Yes. As WorkSights processes more activity over time, it builds a clearer understanding of patterns and improves the quality of insights.
Better visibility, earlier detection of issues, and more confident decision-making.
No. Each integration may provide different types of system signals depending on the platform.
Each system provides different types of structured data. As a result, the level of detail and types of signals may vary depending on the integration.
If an integration provides limited signals, WorkSights will still process what is available. Insights may be less detailed until more data becomes available.
WorkSights provides a series of built-in roles and custom roles for some plans:
- Member: sees only their own data.
- Manager: sees data for their direct reports.
- Executive: can see all users and configure reporting relationships.
- Technical Admin: can set up integrations but can’t see user activity.
We've chosen to make an always-free tier of the product available for three reasons. The first is that we deeply care about helping managers and the companies they work for be more successful - it is why we built the product. The second is that it is good business - the more people that use WorkSights, the more people who will tell other business owners and managers about us. The third reason is that we believe users who find value in WorkSights will willingly pay for a paid plan and its features, which is the way we make money.
No. As a subscription product that provides valuable insights into past team member performance, we do not provide refunds or credits if you change your mind or decide to cancel a paid plan during the period you've pre-paid for. While this might seem harsh, it would be common for someone to upgrade to a paid plan to temporarily add more users or increase their look-back reporting period, get the data they need (at significant cost to us to process it all) and then downgrade.
Yes. If you want to upgrade your account during your plan period, you will only be charged for the difference between the old plan and the new plan for the number of months (or parts thereof) that you have remaining on your current plan period.
No. While we often applaud the work and mission of various non-profit businesses and charities, we aren't willing or able to adjudicate on the alignment of values and mission between non-profit organizations and our company.
WorkSights is a product from Ascendius, Inc, a C-Corp registered in Nevada, USA. As is fitting for a product for managing remote and hybrid teams, we have team members in New York and Denver in the United States, Lisbon Portugal, and Wollongong Australia. We are currently bootstrapped and are not looking to raise capital or bring in external investors in the foreseeable future.
The best way to help us is to spread the word - in a noisy market, word of mouth is worth more than ever! While we're not actively hiring, if you'd like to get in touch email us at careers@WorkSights.io.