Table of contents
Basecamp Scheduled Events
Basecamp scheduled events provide simple project-level time entries such as meetings or reminders. WorkSights captures event creation and updates so scheduled activity appears on the timeline alongside other project work.
For connection steps, see Basecamp Setup.
What WorkSights Receives
WorkSights receives metadata for:
- Scheduled entry creation
- Scheduled entry updates
Basecamp supplies the scheduled start time, end time, project context, and timestamps. Attendee lists, notes, and recurrence information are not included in Basecamp's webhook payloads.
How Scheduled Events Appear
Creating an event generates a Schedule Entry Created activity. Updating an event generates an Entry Updated activity. Both appear as time-based entries on the user's timeline using WorkSights's scheduling icon.
WorkSights does not synthesize future or recurring instances because Basecamp does not provide recurrence metadata.
Data Notes
Attendee lists, notes, and recurrence details are never received. Activity appears only for mapped users and only for events that occur after the integration is connected. Timing depends on Basecamp's webhook delivery and WorkSights's processing window.
Troubleshooting
If Basecamp scheduled event activity is not appearing as expected:
- Confirm the affected user is mapped in the Users tab.
- Verify the activity occurred after the connection was established.
- If activity is delayed, allow time for both the webhook delivery and WorkSights processing steps to complete.
- For persistent issues, contact support via the in-app chat.