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Zoom Webinars appear in WorkSights so teams can see when webinar sessions are hosted and how they fit into the flow of the day. Once Zoom is connected and users are mapped, WorkSights automatically shows hosted webinar events in the timeline.
What WorkSights Shows for Zoom Webinars
For webinars hosted by the connected Zoom account, WorkSights displays:
- the webinar session
- its start and end time
- the duration
This gives a simple and reliable record of webinar activity without exposing any additional or sensitive information.
Why Hosted Webinars Only
Zoom only provides webinar metadata to third-party apps if the connected account is the host. If a WorkSights user attends a webinar hosted by somebody else, Zoom does not share webinar details with external apps.
In those cases, WorkSights will show the calendar event as usual, but not the Zoom webinar data itself.
What Zoom Does Not Share for Webinars
The following information is not provided to WorkSights because Zoom does not expose it externally:
- attendee lists
- engagement metrics
- chat messages
- registration data
- polling or Q&A data
- webinar content
WorkSights only displays the session-level information Zoom makes available.
How Webinars Appear in WorkSights
Hosted webinars appear in the timeline in the same blue coloring as Meetings and Phone calls.
Each event shows the webinar title (when provided) and the start and end time.
Selecting the event expands it to show the webinar information Zoom makes available.
Requirements for Webinar Data to Appear
Webinars appear for users who:
- are mapped to WorkSights
- have Zoom active in their Services tab
- are the host of the webinar in Zoom
If a user is only attending or viewing a webinar, Zoom will not share any internal webinar data with WorkSights.
Troubleshooting Webinars
If a hosted webinar is not appearing:
- confirm if the user was the webinar host
- verify the user’s Zoom email matches their WorkSights email
- check that Zoom is active for the user in their Services tab
- ensure the webinar exists under the same Zoom account connected to WorkSights