Table of contents
Google Drive
Google Drive activity is one of the most reliable indicators of focused work. WorkSights ingests Drive metadata through Google's Admin Audit logs to reflect when users interact with files, while preserving full document privacy.
For connection steps, see Connecting Google Workspace.
What WorkSights Receives
WorkSights processes Drive activity as metadata about user actions. This includes file viewed, file edited, file created, file renamed, sharing settings changed, and file downloaded.
Google provides only the file title and action type. Document contents, comments, revision history, collaboration participants, and attachment data are never received.
How Drive Activity Appears
Drive events appear as color-coded entries on the user's daily timeline. Each entry represents a discrete interaction such as a view, edit, or rename. The file title is shown for context. File events default to a five-minute duration estimate.
Continuous editing: When Google detects ongoing editing, it sends audit notifications at most every five minutes. Rather than displaying every notification individually, WorkSights compacts multiple events on the same file into a single block. The block reflects the time between the first and last interaction, giving a realistic view of focused work without unnecessary noise.
For example, if a user edits a document for one hour, Google may send 10 to 12 events. WorkSights condenses them into one editing block with the correct total duration.
Data Notes
Drive activity appears after Google emits audit logs. Processing is near real time, with compaction applied during nightly processing. Only file titles are shown. Collaboration is not inferred. WorkSights does not receive information about other users in the same file.
Troubleshooting
If Drive activity is not appearing as expected:
- Confirm the Google Workspace domain is connected and Drive is enabled in service-level controls.
- Check that the affected user exists in WorkSights and has been assigned a role.
- Compaction of repeated editing events happens during nightly processing. Raw event volume during the day may look different from the consolidated view the following morning.
- For persistent issues, contact support via the in-app chat.