Table of contents
Google Drive
Drive activity is one of the clearest indicators of focused work. WorkSights ingests Drive metadata from Google’s audit logs to reflect when users work with files, while keeping document contents fully private.
For connection steps, see Connecting Google Workspace.
What WorkSights Receives
WorkSights captures file actions as metadata: viewed, created, edited, renamed, moved, copied, shared, unshared, trashed, restored, downloaded, uploaded, previewed, printed, and comment actions.
Google provides the file title, action type, document type, and visibility. Document contents, revision history, and comment text are never received.
Sharing events capture recipient emails as email-only participants, which feed the ClientSights relationship graph. Automated events, such as content sync, prefetch, and anything originating from an API or app, are filtered out.
How Drive Activity Appears
Each file action appears as an entry showing the file title and the action. File activity defaults to a short duration estimate.
When a user works continuously on the same file, Google emits a stream of edit notifications. Rather than showing every one, WorkSights consolidates repeated actions on the same file into a single block spanning the first and last interaction, giving a realistic view of focused work without notification noise. An hour of editing that produces a dozen notifications becomes one editing block with the correct duration.
Troubleshooting
Drive activity is not appearing
Confirm the domain is connected and Drive is enabled in the Features tab. Confirm the affected user is mapped and has a role assigned.
Raw activity looks different from the consolidated view
This is expected. Repeated actions on the same file are consolidated into a single block, so the number of entries will be lower than the raw notification volume.
Activity appears late
This is expected. Drive activity is processed in batches roughly every 10 to 15 minutes.