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Outlook Calendar
Outlook Calendar is one of the core signals in WorkSights. Calendar data gives reliable structure to the workday, showing scheduled commitments and the events that shape each person's timeline. WorkSights ingests calendar metadata through Microsoft's Graph API and Exchange audit logs.
For connection steps, see Connecting Microsoft 365.
What WorkSights Receives
WorkSights processes two categories of calendar information.
Calendar interactions: User-driven actions on events, such as creating an event, modifying time, location, or attendees, and accepting or declining invitations. These appear as short one-minute entries because they represent quick calendar work rather than meeting duration.
Calendar events: The scheduled events themselves. WorkSights classifies every event into one of three types:
- Internal meetings: Events where all attendees share your organization's domain.
- External meetings: Events including at least one attendee outside the organization.
- Calendar blocks: Events with no attendees, typically used for focus time, personal reminders, or non-work placeholders.
WorkSights treats each type differently to reflect intent and relevance to actual work.
How Outlook Calendar Activity Appears
Events and interactions are color-coded for clarity across the timeline.
- Internal meetings use WorkSights's meeting-internal color.
- External meetings appear in bright blue.
- Calendar blocks appear in neutral gray.
- Calendar interaction events appear as subtle entries showing edits or RSVP responses.
Meeting duration is calculated using the scheduled start and end times. If a Teams call is associated with the event, WorkSights aligns the actual call start and end times from the Teams Calls integration alongside the calendar entry. Events longer than ten hours are not scored, as they typically represent out-of-office or personal blocks. Calendar blocks are visible on the timeline but are not included in performance scoring.
Data Notes
WorkSights does not ingest meeting descriptions, agenda notes, attachments, or any content fields. Google Calendar does not always provide full attendee metadata. Some meetings may appear with partial information.
Most Outlook calendar events appear shortly after they are created or modified. Audit-log-based operations such as delegated updates or series modifications update several times per day depending on Microsoft's processing cycle.
Troubleshooting
If Outlook Calendar activity is not appearing as expected:
- Confirm the Microsoft 365 tenant is connected and the affected user is mapped in WorkSights.
- Calendar activity does not require audit logging to be active.
- Calendar interactions and events are processed throughout the day. If a recent change is not yet visible, allow up to a few hours for it to appear.
- For persistent issues, contact support via the in-app chat.