Table of contents
Connected Services shows every integration WorkSights supports — from Google Workspace and Microsoft 365 to GitHub, Slack, HubSpot, Zoom, and more. These integrations are the source of the activity signals WorkSights uses to build dashboards, calculate scores, generate reports, and power Observes findings.
You can reach it from Settings → Services in the top navigation.
Reading the List
Each row represents a service WorkSights can connect to. The service name, logo, and a short description appear on the left. On the right, the action button shows the current status:
Connect [Service] — no connection has been set up yet. Click to begin the authorization flow.
Add Additional — at least one connection already exists. Click to add another, which is useful for organizations with multiple instances of the same service.
Some services (particularly Google Workspace and Microsoft 365) contain multiple sub-components called features such as Gmail, Calendar, Drive, Teams, and SharePoint. These appear as an expandable list beneath the main service row. Features do not require separate authentication and are managed within the main service.
Connecting a New Service
Click the Connect button for the service you want to add and complete the authorization flow with the provider. Only Admins and Executives can authorize new connections.
Once connected, WorkSights begins processing activity from that service automatically. Where multiple connections exist for the same service, WorkSights merges the data intelligently to avoid duplicate activity imports.
Managing Existing Connections
If a connection owner leaves the organization, an OAuth token expires, or access permissions change, a connection may need to be refreshed. An Admin with access to the original service account can reconnect it from the Service Details page to update the access tokens.
Keeping connections active and healthy is important — a disconnected service means a gap in the activity data WorkSights uses to generate Insights and reports.
Related Guides
Service Details — managing features, users, and connection status for a specific integration
Sign Up with Google Workspace — connecting your Google environment during setup
Sign Up with Microsoft 365 — connecting your Microsoft environment during setup